Aoife Gilbert-Jupp

Delivered full-scope nursing care, including personal care with an emphasis on dignity and respect, for individuals with complex health needs.

Coordinated the intricate administration, delivery, and monitoring of chemotherapy treatments within a home-care setting.

Collaborated effectively with a multidisciplinary team of medical professionals to ensure integrated and optimal patient care plans.

Provided crucial emotional and practical support to family members navigating health conditions, enhancing overall well-being.

Drove direct sales and marketing efforts for a diverse portfolio of well-being products, effectively reaching customers online and in-person.

Managed end-to-end sales processes, including catalogue distribution, order processing, payment collection, and timely delivery of goods.

Maintained exceptional customer satisfaction by ensuring efficient administrative operations and responsive service, fostering client loyalty.

Managed outbound call operations for major telecommunications clients (Vodafone, O2, Smart Telecom), achieving sales targets.

Successfully promoted and secured new deals and services for existing business customers, contributing to client retention and revenue.

Maintained a consistently excellent telephone manner and high levels of customer service, enhancing client relationships.

Executed outbound telemarketing campaigns on behalf of clients like Insurety PLC and Magnet Business Broadband, generating new leads.

Performed comprehensive data entry and cleansing to maintain accurate customer records and support effective campaign targeting.

Delivered high-quality pre- and post-surgical nursing care, ensuring patient comfort and recovery in a fast-paced environment (Jackson Avenue).

Managed comprehensive care for elderly patients with diverse mental health conditions, including Dementia, Alzheimer's, MS, and Autism (Park Avenue).

Administered medication accurately and efficiently, adhering to strict protocols and ensuring patient safety and regulatory compliance.

Provided excellent levels of patient care, undertaking necessary training and reporting to senior care staff to maintain high standards.